Intentional Insights create research-based blog to the help of People
Empowering Frontline Employees for Better Customer Experience

The Future of Frontline Work: Transforming Challenges into Opportunities

Frontline employees are critical in shaping brand perception and customer loyalty, making their development and retention essential strategic priorities.
Remote Meeting Participants Equality

Don’t Treat Remote Meeting Participants as Second-Class Citizens

Successful hybrid meetings go beyond technology; they require a culture of inclusivity and empathy. Leaders must ensure remote participants are actively engaged and valued, fostering collaboration and adaptability in the modern workplace.
Empowering beauty professionals as entrepreneurs

The Salonpreneur Revolution: Empowering Independent Pros Through Entrepreneurship

The beauty industry is shifting toward empowering beauty professionals to become independent entrepreneurs, offering greater flexibility and career control.
Building trust and autonomy in remote work

Solving the Trust Gap in Remote Work

By embracing innovative tools, transparent practices, and autonomy, organizations can overcome the trust gap and create dynamic, productive work environments for remote teams.
Remote workers achieve more focused work time

Remote Workers Engage in Deeper Work With Fewer Interruptions

Remote workers spend 59.48% of their workweek in uninterrupted, focused tasks, significantly outpacing their in-office counterparts by over 10 percentage points.
Process automation in hybrid work

The Benefits of Process Automation for Flexible Work

Process automation transforms hybrid work, enhancing productivity, reducing repetitive tasks, and boosting employee satisfaction by enabling efficient workflows and fostering creativity in flexible, post-pandemic workplaces.
Empathy for remote workers

The Overlooked Key to Hybrid Meeting Success

Shared pandemic experiences highlighted the challenges of remote work, fostering greater understanding and inclusion for remote participants.
Maintaining Content Credibility in the AI Era

The Disruption of Generative AI in Expert-Driven Media Platforms

The proliferation of AI-generated content highlights the need for publishers to maintain content credibility and authenticity in an era of information overload.
Transparent DE&I Communication for Inclusive Success

Listen to Your Employees to Achieve DE&I Goals

Regular updates, open dialogue, and transparent communication ensure DE&I goals remain top of mind for all employees and evolve in response to organizational and societal changes.
Remote work and learning transformation

Remote Learning Just as Effective as In-Person

Remote learning requires unique, flexible, and personalized approaches to address diverse workforce needs.