Form lasting connections to stakeholders and help them feel understood by using the three social intelligence methods of empathetic listening, echoing and mirroring, and building rapport.
Your company can survive and thrive in the new abnormal of the pandemic by protecting yourself from mental blindspots such as the normalcy bias.
You can survive and thrive in the new abnormal of the pandemic by identifying and addressing fundamental needs of your household: safety, connection, and self-esteem.
To address unconscious bias requires understanding what it is and where and how you might fall into it. Just as importantly, it requires developing a series of healthy mental habits that prevent you from falling for unconscious bias.
Using the three social intelligence methods during a stakeholder meeting will help you learn the truth about your stakeholders’ needs, which will empower you to solve their problems and foster stronger relationships with them.
Maximize the value that pessimists and optimists bring to your enterprise by helping them work together well. Optimists should generate half-baked ideas and give them to the pessimists, who would select the most viable notions and finish baking them into full-fledged plans.
To avoid decision disasters and defeat cognitive biases, develop the 12 critical skills that cognitive neuroscience and behavioral economics show are needed for mental fitness.
Asking the 8 Powerful Questions during a pre-engagement stakeholder assessment will lead to better engagement and stronger relationships with your stakeholders.
Official guidelines for COVID-19 coronavirus pandemic preparation assume a wildly optimistic scenario due to dangerous judgment errors known as cognitive biases. You need to instead prepare for a realistic pessimistic scenario.
If you care about your bottom line, hire women over men. Due to gender discrimination, women had to work harder to get the same career position as men, and you will on average get a better worker if you hire a woman.