Form lasting connections to stakeholders and help them feel understood by using the three social intelligence methods of empathetic listening, echoing and mirroring, and building rapport.
Your company can survive and thrive in the new abnormal of the pandemic by protecting yourself from mental blindspots such as the normalcy bias.
You can survive and thrive in the new abnormal of the pandemic by identifying and addressing fundamental needs of your household: safety, connection, and self-esteem.
To address unconscious bias requires understanding what it is and where and how you might fall into it. Just as importantly, it requires developing a series of healthy mental habits that prevent you from falling for unconscious bias.
Using the three social intelligence methods during a stakeholder meeting will help you learn the truth about your stakeholders’ needs, which will empower you to solve their problems and foster stronger relationships with them.
Maximize the value that pessimists and optimists bring to your enterprise by helping them work together well. Optimists should generate half-baked ideas and give them to the pessimists, who would select the most viable notions and finish baking them into full-fledged plans.
To prevent disasters in transitioning to working from home, imagine that your transition completely failed. Then, brainstorm all plausible reasons for failure, and generate solutions to these potential problems. Do the same to maximize success.
To avoid decision disasters and defeat cognitive biases, develop the 12 critical skills that cognitive neuroscience and behavioral economics show are needed for mental fitness.
Your relationships will be undermined or even destroyed by the COVID-19 coronavirus pandemic, unless you take proactive steps right now to save them by treating our current conditions as the new normal.
Asking the 8 Powerful Questions during a pre-engagement stakeholder assessment will lead to better engagement and stronger relationships with your stakeholders.