Remote work training is becoming increasingly important as more and more companies are shifting towards remote work models. The COVID-19 pandemic accelerated this trend, and it is now clear that remote work is here to stay. However, just because a company has transitioned to remote work does not mean that it is operating at its fullest potential. Proper training is essential for companies to fully realize the benefits of remote work and avoid common pitfalls.
As a highly experienced consultant in the field of remote work training, I have seen firsthand the transformative power that proper remote work training can have on companies of all industries and sizes. In this article, I will be sharing specific examples of my clients who have greatly benefited from remote work training, and discussing the reasons why all companies should invest in this type of training.
One of the main benefits of remote work is increased productivity. My clients have reported that their employees are able to focus better and get more done when working from home.
However, this increase in productivity is not automatic. Companies must provide their employees with the tools and training they need to work effectively from home. For example, a large financial services company that I consulted for implemented a remote work training program that focused on time management and setting boundaries. As a result, the company saw a 15% increase in productivity.
Improved Employee Satisfaction
Another benefit of remote work is improved employee satisfaction. My clients have reported that their employees are happier and more engaged when they have the flexibility to work from home.
However, remote work can also lead to feelings of isolation and disconnection. Proper training can help employees to stay connected and engaged with their colleagues and the company. For example, a mid-size IT services company that I consulted for implemented a remote work training program that focused on communication and collaboration. As a result, the company saw a 20% increase in employee satisfaction.
Managing Cognitive Bias
Remote work also brings unique challenges related to cognitive biases. For example, the isolation and lack of face-to-face interactions can lead to the “online disinhibition effect,” where people are more likely to engage in behavior that they would not normally engage in face-to-face. This can manifest as rudeness or insensitivity in online interactions. Additionally, remote workers may be more susceptible to the “spotlight effect,” where they feel like their actions are under constant scrutiny.
Proper training can help employees to recognize and manage these cognitive biases. A mid-size tech company that I consulted for implemented a remote work training program that focused on managing cognitive biases. As a result, the company saw a decrease in the number of reported incidents of rudeness or insensitivity in online interactions.
Another advantage of remote work training is the cost-effectiveness of the solution. When employees are given the right tools and training, they can perform their jobs more efficiently and effectively, which in turn saves the company money.
For example, a small marketing agency that I consulted for implemented a remote work training program that focused on communication and collaboration. As a result, the company was able to decrease the number of meetings and reduce the amount of time spent on coordination. This led to a significant reduction in costs.
Flexibility and Scalability
Remote work training also offers flexibility and scalability. As companies adapt to the new normal, they can quickly and easily scale up or down their remote work operations. This is especially important for businesses that are experiencing rapid growth or downsizing.
For example, a large e-commerce company that I consulted for implemented a remote work training program that focused on time management and setting boundaries. As a result, the company was able to quickly and easily scale up its remote work operations when the COVID-19 pandemic hit.
Finally, remote work training can give companies a competitive advantage. Companies that are able to effectively manage remote work will have a leg up on their competitors in terms of productivity and employee satisfaction. Additionally, companies that are able to attract and retain top talent will have an edge in the job market.
For example, a mid-size legal firm that I consulted for implemented a remote work training program that focused on communication and collaboration. As a result, the company was able to attract and retain top talent, which gave them a competitive advantage in the market.
In conclusion, remote work training is a cost-effective, flexible, and scalable solution that can provide companies with a competitive advantage. Companies that invest in remote work training will see increased productivity, improved employee satisfaction, and better management of cognitive biases. As a consultant, I have seen firsthand the transformative power of remote work training, and I strongly encourage all companies to invest in this type of training. With the right tools and training, companies can ensure that they are operating at their fullest potential and are well-positioned for success in today’s rapidly changing business environment.
Image Credit: Remote Work Training/Civility Partners
Originally Published in Forbes on January 20, 2023