Tag: empathy gap

Financial incentives are not effective motivators after a salary sufficient for a middle-class lifestyle. Leaders need to address the emotions of employees first and foremost and thus overcome the empathy gap through emotional and social intelligence.

Leaders need to address the emotions of employees first and foremost in order to overcome the empathy gap through emotional and social intelligence. That's the key take-away message of this episode of the Wise Decision Maker Show, which describes how to defeat the empathy gap.